Privacy Policy

Effective Date: July 12, 2025
Empire Metrics
📧 Email: empiremetrics@gmail.com
📞 Phone: +880 1712876567

Empire Metrics respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services—whether you are located in Bangladesh, the EU, the US, or any other country.

By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

1.1 Personal Information

This may include:

• Full name

• Email address

• Phone number

• Company name

• Job title or role

• Billing information (if applicable)

• IP address and geolocation

• Social media or contact platform handles (if you connect through LinkedIn, etc.)

1.2 Non-Personal Information

This includes:

• Browser type and version

• Device type

• Operating system

• Referral URL

• Website usage patterns (pages visited, time on site, etc.)

2. How We Collect Information

We may collect data in the following ways:

• Directly from you when you fill out contact forms, subscribe to newsletters, book consultations, or request services.

• Automatically through cookies, analytics tools, and server logs.

• From third-party platforms such as Google Ads, Facebook Pixel, LinkedIn, or other marketing integrations.

3. How We Use Your Information

We use your data to:

• Provide services you request (SEO, marketing, consulting, etc.)

• Respond to inquiries and support requests

• Send newsletters, updates, or marketing materials (you can opt out anytime)

• Analyze site usage to improve user experience and performance

• Process payments and billing

• Comply with legal obligations and protect against fraud

4. Legal Basis for Data Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we collect and process your personal information only when:

• We need it to fulfill a contract (e.g., you hire us for services)

• You give us explicit consent

• We have a legitimate business interest (marketing, optimization, etc.)

• We are required to comply with legal obligations

5. Sharing of Information

We do not sell, rent, or lease your personal data. However, we may share it with trusted third parties, including:

• Cloud storage providers (e.g., Google Workspace, Dropbox)

• Payment processors (e.g., Stripe, Payoneer)

• Analytics and advertising tools (e.g., Google Analytics, Meta Ads)

• CRM and marketing platforms (e.g., Mailchimp, HubSpot)

• Legal authorities, if required by law

All third-party services we use comply with privacy laws and data security standards.

6. Data Retention

We retain your personal data only for as long as necessary to:

• Provide services and support

• Comply with legal, accounting, or regulatory obligations

• Fulfill contractual agreements

After this period, your data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections to your personal information

• Request deletion of your data (“Right to be forgotten”)

• Object to or restrict how we process your data

• Withdraw consent at any time

• Request a copy of your data in a portable format

To exercise any of these rights, contact us at empiremetrics@gmail.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, track user behavior, and enhance marketing performance.

Common cookies we use:

• Google Analytics (_ga)

• Facebook Pixel (_fbp)

• Session and preference cookies

You may disable cookies through your browser settings, but this may affect website functionality.

9. Data Security

We implement strong technical and organizational measures to protect your data from loss, unauthorized access, misuse, or alteration, including:

• SSL encryption

• Two-factor authentication (2FA)

• Regular security audits

• Restricted access to sensitive systems

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect data from children. If we discover that we have collected personal data from a minor without parental consent, we will take steps to delete it immediately.

11. International Transfers

As a global company, your data may be stored and processed in countries outside your own. We ensure that any international transfers comply with applicable laws, including the GDPR’s Standard Contractual Clauses when required.

12. Third-Party Links

Our website may include links to third-party websites or services. Once you leave our site, we are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we do, the “Effective Date” at the top of this page will be updated. We encourage you to review this policy regularly.

14. Contact Us

For questions, concerns, or to make a privacy-related request, please contact us:

📧 Email: empiremetrics@gmail.com
📞 Phone: +880 1712876567
🌐 Website: empire-metrics.com

Thank you for trusting Empire Metrics.
We are committed to respecting your privacy and protecting your data.